Shipping of your Activation Key / package
For any purchase of dematerialized product, the delivery is carried out only by electronic way (E- mail). You will receive confirmation of your purchase by e-mail immediately after validation with payment obligation. Your product is delivered by e-mail a few minutes after our service in charge receives the confirmation of your payment by the bank.
Delivery of other products :
All our computer products stored in France are usually shipped within 2 days after payment confirmation. They are shipped either via Colissimo or via Mondial Relay. The delivery method chosen may incur additional costs. Other products are shipped by a carrier freely chosen by our suppliers (if the product is in stock, the delivery time is estimated between 8 and 13 days otherwise it is estimated between 25 and 35 days). All products are shipped with tracking number, and delivered with or without signature. Whichever shipment choice you make (proposed or imposed depending on the item ordered and its storage location), we will send you a link to track your package online. For the products with a delivery time between 8 and 13 days or between 25 and 35 days, Orapeco's services carefully follow the shipping and tracking process until the complete delivery to the address indicated by the customer.
The shipping costs include the preparation and packaging costs as well as the postage costs. Preparation fees are fixed, while shipping fees vary depending on the total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, as shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are sized appropriately and your items are properly protected.